Last updated — April 27, 2025
PulseWave Labs LLC (“PulseWave,” “we,” “us,” or “our”) operates PulseWaveIndicators.com and the PulseWave™ Indicator (collectively, the “Service”). This Privacy Policy explains how we collect, use, share, and protect your information when you visit our site, purchase a license, or interact with the Service.
1. Information We Collect
CategoryExamplesHow We CollectAccount & Contact DataName, email address, TradingView username, billing addressWhen you create an account, purchase, or contact supportPayment DataLast four digits of card, payment method, transaction ID (full card data handled by Stripe / PayPal)During checkout via our payment processorUsage DataLog files, IP address, pages viewed, referral URLs, clicks, time on pageAutomatically through cookies, pixels, and similar techDevice DataBrowser type, operating system, device identifiersAutomatically from your browser or deviceCommunicationsEmails, support chat transcriptsWhen you correspond with us
We do not intentionally collect data from anyone under 18. If you believe a minor has provided personal data, contact us and we’ll delete it.
2. How We Use Your Information
Provide & Maintain the Service
Activate your TradingView access, process payments, and deliver product updates.
Customer Support
Respond to questions, troubleshoot issues, and send critical account notices.
Improve & Develop Features
Analyze aggregated usage to refine indicators and site UX.
Marketing & Promotions
Send product announcements, newsletters, or special offers (you can opt out anytime).
Legal & Security
Detect fraud, enforce Terms of Service, and comply with legal obligations.
3. Cookies & Tracking
We use first- and third-party cookies, pixels, and local storage to:
remember preferences;
perform analytics via Google Analytics or Plausible;
run limited, relevant retargeting ads.
You can disable cookies in your browser, but parts of the Service may not function correctly.
4. How We Share Information
RecipientPurposePayment Processors (e.g., Stripe, PayPal)Securely handle transactions; we never see full card numbers.Email & CRM ProvidersSend onboarding emails, product updates, marketing (with opt-out).Analytics PartnersMeasure traffic and feature usage (aggregated, pseudonymized data).Trading Platforms (TradingView)Grant invite-only script access tied to your username.Legal & ComplianceGovernment authorities if required to comply with law or protect rights.Business TransfersSuccessors in a merger, acquisition, or asset sale (with notice to you).
We never sell or rent your personal data for cash.
5. Data Retention
We keep personal data only as long as needed for:
the purpose for which it was collected;
fulfilling contractual or legal obligations;
resolving disputes or enforcing agreements.
When retention is no longer necessary, we securely delete or anonymize the data.
6. Security
We use HTTPS encryption, access controls, and industry-standard safeguards. No method of transmission or storage is 100 % secure, so we cannot guarantee absolute security.
7. International Transfers
We are based in the United States. If you access the Service from outside the U.S., you consent to transferring your data to—and processing it in—the U.S. or other countries where we or our service providers operate.
8. Your Privacy Rights
Depending on your location (e.g., EU / EEA, UK, California), you may have the right to:
Access the personal data we hold about you;
Correct or update inaccurate data;
Request deletion (“right to be forgotten”);
Restrict or object to certain processing;
Receive a portable copy of your data;
Opt out of marketing communications.
To exercise these rights, email privacy@pulsewaveindicator.com with your request. We may verify identity before acting.
9. “Do Not Track” Signals
Our site does not respond to DNT signals; however, you can manage tracking through cookie settings and browser extensions.
10. Changes to This Policy
We may update this Privacy Policy periodically. If we make material changes, we’ll post the new policy on PulseWaveIndicators.com and update the “Last updated” date. Continued use after changes means you accept the revised policy.
11. Contact Us
PulseWave Labs LLC
1201 N. Market St., Suite 111
Wilmington, DE 19801, USA
Email: privacy@pulsewaveindicator.com
Your privacy matters. Thank you for trusting PulseWave to power your trading edge.